Last Updated: January 2025

Welcome to Light Bulbs Sales! These Terms and Conditions govern your use of our website, lightbulbshops.com, and all purchases made through our platform. By accessing our site or placing an order, you agree to comply with these terms. Please read them carefully.

1. Introduction

Light Bulbs Sales specializes in providing premium lighting solutions for homeowners, business operators, contractors, and lighting professionals worldwide. Our terms are designed to ensure a transparent and satisfactory experience for all users.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information during account registration and checkout.
  • Use the website only for lawful purposes and not engage in any fraudulent activities.
  • Comply with all applicable laws and regulations in your jurisdiction.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.

3. Product and Service Description

We offer a wide range of lighting products, including but not limited to:

  • LED bulbs (e.g., BR20, BR30, BR40, MR11, MR16)
  • Downlights and ceiling fixtures
  • Floodlights and specialty lighting (e.g., PAR16, PAR20, PAR30)

All products are described as accurately as possible. However, slight variations in color or design may occur due to manufacturing processes. If you have any questions, contact us at [email protected].

4. Order and Payment Terms

4.1 Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. By providing payment information, you represent that you are authorized to use the chosen payment method.

4.3 Shipping

We ship globally, excluding select remote areas in Asia. Shipping options include:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment.

Customers are responsible for any customs documentation and import duties.

5. Returns and Refunds

We strive for your complete satisfaction. Our returns policy includes:

  • Returns and exchanges are accepted within 15 days of receipt.
  • Items must be unused, in original packaging, and accompanied by proof of purchase.
  • Non-returnable items include opened LED bulbs, installed fixtures, and custom orders.
  • Refunds are processed within 5-7 business days after inspection and issued to the original payment method.

For detailed steps, refer to our Shipping & Returns Policy.

6. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Light Bulbs Sales and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. Limitation of Liability

Light Bulbs Sales is not liable for:

  • Indirect, incidental, or consequential damages arising from the use of our products or website.
  • Delays or failures in delivery due to circumstances beyond our control (e.g., customs delays, natural disasters).
  • Inaccuracies in product descriptions or pricing, though we strive to correct errors promptly.

Our total liability to you shall not exceed the purchase price of the products in question.

8. Governing Law and Dispute Resolution

These terms are governed by the laws of the United States. Any disputes shall be resolved through amicable negotiations or in the courts of Charlotte, North Carolina.

9. Changes to Terms and Conditions

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • Email: [email protected]
  • Business Hours: Monday-Friday, 9:00 AM – 6:00 PM EST
  • Address: 3186 Concord Street, Charlotte, US 28212